Booking Terms and Conditions

Last updated: 26 June 2026

Part A: General Booking Terms

1. About Little Blue Sky

These Booking Terms and Conditions apply to direct bookings made with LBS.

“Little Blue Sky”, “we”, “us” and “our” mean Little Blue Sky Ltd.

“Customer”, “you” and “your” mean the person making the booking.

“Lead Hirer” means the person responsible for the booking and all guests and drivers included in it.

“Hire Unit” means the caravan, campervan, motorhome or other accommodation identified in your Booking Confirmation.

“Booking Confirmation” means the written confirmation issued by us setting out the Hire Unit, booking dates, price, guests, drivers, delivery or collection arrangements, deposits, insurance excess, mileage allowance, extras and any booking-specific conditions.

“Delivered Hire” means a booking where Little Blue Sky arranges for the Hire Unit to be delivered, positioned and collected. Customers are not permitted to drive, tow or reposition a Delivered Hire.

“Self-Drive Hire” means a booking where an approved named driver is permitted to drive the Hire Unit.

2. Which Terms apply

Part A applies to all direct bookings.

Part B applies only to Delivered Hires.

Part C applies only to Self-Drive Hires.

The Booking Confirmation forms part of the agreement between you and Little Blue Sky.

Where a booking is completed through a third-party platform, that platform’s payment, cancellation, insurance and claims terms may also apply. Where there is a conflict, the platform terms will take priority for matters managed by the platform.

Little Blue Sky’s safety, care, occupancy and permitted-use rules will continue to apply unless the platform expressly states otherwise.

3. Making a booking

All bookings are subject to:

• Availability of the selected Hire Unit.

• Approval of the proposed booking arrangements.

• Receipt of the required payment.

• Acceptance of these Terms.

• Completion of any required location or driver checks.

• Written Booking Confirmation from Little Blue Sky.

For a Delivered Hire, confirmation is also subject to approval of the delivery location, access, ground conditions and available facilities.

For a Self-Drive Hire, confirmation is also subject to approval of every proposed driver and satisfaction of our insurer’s requirements.

The person making the booking must be at least 18 years old.

A higher minimum age and minimum licence-holding period may apply to Self-Drive Hires. The applicable driver criteria will be explained before the booking is confirmed.

The Lead Hirer is responsible for ensuring that all guests and drivers comply with these Terms.

4. Booking information

The Booking Confirmation will state, where relevant:

• The Hire Unit.

• Whether the booking is a Delivered Hire or Self-Drive Hire.

• The hire dates and times.

• The maximum occupancy.

• Approved guests and named drivers.

• Delivery, collection or return arrangements.

• The total booking price.

• Delivery and collection charges.

• The booking payment and balance deadline.

• The security deposit.

• The applicable insurance excess.

• Included mileage and excess-mileage charges.

• The fuel-return requirement.

• Approved pets and pet fees.

• Extras and third-party costs.

• Any location-specific or insurer-specific requirements.

Only approved guests may stay overnight in the Hire Unit.

Only approved named drivers may drive a Self-Drive Hire.

5. Prices and payment

A booking payment equal to 25% of the total booking price is required to secure your dates. This forms part of the total booking price and is not an additional charge.

The remaining balance must be paid no later than 30 days before the hire start date.

For bookings made within 30 days of the hire start date, the full booking price is payable when the booking is confirmed.

Your quotation or Booking Confirmation will show the hire price, compulsory charges, approved extras and any included third-party costs.

Unless expressly stated otherwise, campsite charges, festival fees, venue fees, parking charges, tolls, travel expenses and other third-party costs are not included.

Failure to pay the balance by the stated deadline may be treated as a customer cancellation.

6. Security deposits and insurance excesses

A security deposit is separate from the booking price.

For a Delivered Hire, the standard refundable security deposit is £250, unless a different amount is clearly stated before booking.

For a Self-Drive Hire, the security deposit and applicable insurance excess will be stated prominently in the quotation and Booking Confirmation before payment.

A higher security deposit may apply to festivals, events or bookings presenting additional risk, but this will always be stated before the booking is confirmed.

The security deposit may be used towards reasonable costs arising from:

• Damage or breakages.

• Missing items.

• Lost or damaged keys.

• Excessive cleaning.

• Stains, odours or pet-related damage.

• An unemptied or unclean toilet.

• Fuel or charging shortfalls.

• Excess mileage.

• Late return.

• Unauthorised drivers, guests or pets.

• Traffic or parking charges.

• Other breaches of these Terms.

The deposit will normally be released or refunded within seven working days after collection or return, once the Hire Unit has been inspected and known charges have been assessed.

Where a deduction is made, we will provide an explanation and, where reasonably available, supporting photographs, receipts, invoices or estimates.

The security deposit does not limit the Customer’s liability. If reasonable losses exceed the deposit, the Customer remains responsible for the outstanding amount.

Traffic offences and other liabilities received after the deposit has been returned may be invoiced separately.

7. Customer cancellations

Cancellation requests must be made in writing by email.

The following cancellation terms apply:

More than 30 days before the hire start date:
Payments will be refunded less a £25 administration fee and any reasonable non-refundable third-party costs already incurred specifically for the booking.

Between 15 and 30 days before the hire start date:
A cancellation charge equal to 50% of the total booking price will apply.

14 days or fewer before the hire start date:
A cancellation charge equal to 100% of the total booking price will apply.

Failure to arrive, collect the Hire Unit or make the delivery location available will be treated as a cancellation on the hire start date.

Cancellation charges will not exceed Little Blue Sky’s reasonable losses. We will take account of costs saved and any replacement booking obtained for the cancelled dates.

Where the cancelled dates are successfully rebooked, we will refund the amount recovered, less the £25 administration fee, non-refundable third-party costs and any difference between the original and replacement booking value.

Third-party costs can only be refunded where the relevant campsite, venue, festival or other provider refunds them to Little Blue Sky.

Bookings relate to accommodation or vehicle rental on specific dates. The usual 14-day cooling-off period applying to some online purchases does not normally apply to these bookings.

We strongly recommend suitable travel insurance.

8. Customer-requested changes

Requests to change the dates, Hire Unit, location, guest numbers, drivers or other booking details must be made in writing.

Changes are subject to availability, location approval, driver approval and insurer requirements.

A change may result in additional hire charges, delivery charges or third-party fees.

Where the requested change cannot be accommodated, the original booking will remain in place unless cancelled in accordance with Section 7.

Bookings may not be transferred to another person without our written agreement.

9. Changes or cancellation by Little Blue Sky

We may need to change or cancel a booking because of:

• Mechanical, electrical, gas or safety problems.

• Damage affecting the safe use of the Hire Unit.

• Severe weather.

• Unsafe access or ground conditions.

• Restrictions imposed by a campsite, venue or landowner.

• Failure of a driver to satisfy insurer requirements.

• Driver or delivery-provider unavailability caused by circumstances outside our reasonable control.

• Another event preventing us from safely providing the booking.

Where reasonably possible, we will offer:

• A comparable replacement Hire Unit.

• An alternative date.

• An alternative location.

• Another suitable arrangement.

You may decline a replacement that is materially different from the Hire Unit or service booked.

If we cancel and cannot provide an acceptable alternative, we will refund amounts paid directly to Little Blue Sky for services we are unable to provide.

We are not responsible for independently booked campsites, festivals, hotels, events, transport or other third-party expenses, except where liability cannot legally be excluded.

10. Occupancy and guests

The maximum number of overnight guests will be stated in the Booking Confirmation.

For Self-Drive Hires, the number of travelling passengers must not exceed the number of fitted passenger seats and seat belts.

Only guests included in the booking may stay overnight unless we have agreed otherwise in writing.

The Lead Hirer remains responsible for the conduct of all guests, children, pets and drivers.

The Hire Unit must not be used for parties, commercial events, filming, subletting or another purpose not agreed before booking.

11. Children

Children are welcome but must be supervised by a responsible adult.

Particular care must be taken around:

• Steps and doors.

• Beds and elevated sleeping spaces.

• Cooking equipment.

• Heating appliances.

• Gas and electrical equipment.

• Bathroom and toilet facilities.

• Roads, parking areas and moving vehicles.

Child seats and restraints remain the responsibility of the Customer unless expressly included in the booking.

12. Pets

Pets are permitted only with our written approval before booking.

When enquiring, you must provide the breed, size, age and number of pets.

We may decline a pet where we do not consider the selected Hire Unit or booking arrangement suitable.

A £40 pet fee applies to each approved pet booking.

More than one pet requires separate written approval.

Approved pets must:

• Be house-trained.

• Be kept off beds and seating.

• Not be left unattended inside the Hire Unit.

• Be kept under appropriate control.

• Be safely restrained while a campervan is moving.

The pet fee covers additional preparation and normal pet-related cleaning. It does not cover damage, stains, excessive hair, odours or specialist cleaning.

The Customer is responsible for additional costs caused by their pet.

Unapproved pets are not permitted.

13. Smoking, vaping and fire safety

Smoking and vaping are not permitted inside any Hire Unit.

Candles, incense burners and other unapproved open flames are not permitted.

Customers must not:

• Disable smoke, carbon-monoxide or other safety alarms.

• Obstruct ventilation openings.

• Tamper with fire extinguishers or safety equipment.

• Bring additional gas appliances, heaters or cooking equipment inside without written approval.

• Store flammable or hazardous materials inside the Hire Unit.

Any alarm, gas smell, electrical fault or suspected safety issue must be reported immediately.

14. Care of the Hire Unit

The Customer is responsible for the Hire Unit and its contents from handover until it is returned to or collected by Little Blue Sky.

Guests must:

• Use the Hire Unit and equipment carefully.

• Follow the handover and operating instructions.

• Keep the Hire Unit reasonably clean, secure and ventilated.

• Lock doors and close windows when it is unattended.

• Protect keys and security devices.

• Report damage, faults, leaks or breakages promptly.

• Comply with campsite, venue and landowner rules.

• Take reasonable steps to prevent avoidable loss or damage.

Customers must not:

• Tamper with gas, electrical, water, heating or safety systems.

• Make repairs or alterations without approval.

• Remove fixtures, furnishings or equipment.

• Use the Hire Unit unlawfully.

• Allow unauthorised guests or drivers to use it.

We may end a booking where the Hire Unit is being used dangerously, unlawfully or in serious breach of these Terms.

The Customer will remain responsible for reasonable losses and recovery costs resulting from the breach.

15. Cleaning and condition

Standard cleaning covers a normal changeover clean.

Before the end of the booking, guests must:

• Remove personal belongings and food.

• Wash and put away used kitchenware.

• Bag and remove rubbish.

• Wipe up spills.

• Return furniture and equipment to their original positions.

• Leave the Hire Unit reasonably tidy.

• Empty and clean any toilet where required by the Booking Confirmation.

Additional charges may apply for:

• Excessive dirt or mess.

• Stains or strong odours.

• Excessive pet hair.

• Smoking or vaping.

• Specialist cleaning.

• Missing items.

• Damage.

• An unemptied or unclean toilet.

• Waste or belongings left behind.

16. Faults and problems during the booking

Faults, damage or problems must be reported as soon as reasonably possible so that we have an opportunity to assist.

Guests must stop using equipment that they reasonably believe may be unsafe.

We may provide advice, arrange a repair, attend the location or offer another appropriate solution.

Customers must not arrange repairs, replacements or callouts at our expense without prior approval, except where immediate action is reasonably necessary to protect life or prevent serious further damage.

Receipts and supporting information must be retained for any emergency expenditure.

A minor fault that does not materially affect the booking will not automatically entitle the Customer to a full refund.

Any refund or price reduction will reflect:

• The seriousness of the problem.

• The length of time affected.

• The facilities still available.

• The steps taken to resolve it.

17. Personal belongings

Customers are responsible for their own possessions, vehicles and valuables.

Little Blue Sky is not responsible for loss, theft or damage to personal property unless caused by our negligence or another matter for which liability cannot legally be excluded.

Items left behind may be retained for a reasonable period. Postage, packaging or delivery charges must be paid before items are returned.

18. Liability

Nothing in these Terms excludes or restricts liability for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Breach of statutory consumer rights.

• Any other liability that cannot legally be excluded.

Little Blue Sky will provide its services with reasonable care and skill.

Subject to the protections above, we are not responsible for:

• Losses that were not reasonably foreseeable when the booking was made.

• Business losses arising from a booking intended for private leisure use.

• Failures caused by an independent campsite, venue, event organiser, landowner or service provider.

• Losses caused by inaccurate information supplied by the Customer.

• Losses caused by the Customer’s failure to follow reasonable instructions.

Nothing in these Terms affects your statutory consumer rights.

Part B: Additional Terms for Delivered Hires

19. Delivery, setup and collection

Delivered Hires are supplied as stationary accommodation.

Customers must not tow, drive, move or reposition a Delivered Hire.

We will arrange delivery, positioning, levelling, setup and collection at the agreed location.

Delivery and collection times will be agreed in advance. Times may be provided as a window because traffic, weather, access and previous bookings can affect journeys.

An adult must normally be present for the handover unless another arrangement has been agreed in writing.

Delivery and collection charges will be shown in the quotation or Booking Confirmation.

20. Location and access requirements

The Customer must provide accurate details about the proposed delivery location.

The location must have:

• Safe access for the towing vehicle and caravan.

• Sufficient entrance and gateway width.

• Adequate turning and positioning space.

• Firm, reasonably level ground.

• Safe clearance from buildings, trees and overhead obstructions.

• Suitable access throughout the booking.

• A clear route for collection.

The route must be free from:

• Parked vehicles.

• Low branches.

• Narrow gateways.

• Sharp turns.

• Steep or unsafe gradients.

• Soft or waterlogged ground.

• Other obstructions.

We may request photographs, videos, measurements or an access assessment before confirming the booking.

The delivery driver has final authority to decide whether access and positioning can be completed safely.

If delivery cannot be completed because:

• Information provided was inaccurate.

• Access is blocked.

• Permission has not been obtained.

• The ground is unsafe.

• Required facilities are unavailable.

reasonable waiting, aborted-delivery, redelivery, storage or cancellation charges may apply.

21. Permission to use the location

The Customer is responsible for obtaining permission from the campsite, event organiser, venue, landowner, landlord, property owner or other relevant person.

Where the Hire Unit is delivered to a campsite, festival or venue, the Customer must confirm that it:

• Accepts professionally delivered hire caravans.

• Permits our driver to enter, position and collect the caravan.

• Allows the Hire Unit to remain for the whole booking.

• Permits paying guests to occupy it.

• Provides the required electricity, water and waste facilities.

Unless expressly included, campsite, festival, venue and pitch fees are the Customer’s responsibility.

Little Blue Sky is not responsible where access or occupation is refused because the necessary permission was not obtained.

22. Electricity, water and waste

The booking location must provide access to a suitable 230V caravan electric hookup within safe cable reach.

Little Blue Sky will provide and connect the caravan hookup cable during setup.

Electric vehicle charging points must not be used to power the caravan.

The location must also provide reasonable access to:

• Fresh water.

• A suitable wastewater-disposal point.

• An approved chemical-toilet disposal point.

The Customer must provide accurate details of the available facilities before booking.

Customers must not disconnect, alter or extend electrical, gas, water or waste connections without approval.

23. Use of a Delivered Hire

Once positioned, the Hire Unit must remain in the agreed position until collected by Little Blue Sky or its appointed driver.

Customers must not:

• Attach the Hire Unit to another vehicle.

• Release stabilisers or security devices.

• Move or attempt to move it.

• Alter its pitch position.

• Disconnect utility connections.

• Permit a third party to tow or reposition it.

Any suspected movement, instability, damage or connection problem must be reported immediately.

24. End of a Delivered Hire

The Hire Unit will be collected at the agreed time.

Before collection, guests must:

• Remove their belongings and food.

• Wash and put away used kitchenware.

• Remove rubbish.

• Return supplied equipment.

• Leave the interior reasonably tidy.

• Empty, rinse and return the toilet cassette clean.

• Ensure the surrounding access route is clear.

The Customer must ensure that our driver can safely access and collect the Hire Unit.

Additional waiting or return-visit charges may apply where collection is delayed because access is blocked or the Hire Unit has not been prepared.

Part C: Additional Terms for Self-Drive Hires

25. Driver eligibility

Only drivers named in the Booking Confirmation and approved by Little Blue Sky and its insurer may drive a Self-Drive Hire.

Every proposed driver must:

• Hold a valid driving licence appropriate for the vehicle.

• Meet the insurer’s age and licence-holding requirements.

• Provide the identification and address documents requested.

• Provide a valid DVLA driving-licence check code where applicable.

• Disclose penalty points, convictions, disqualifications, accidents and insurance refusals.

• Disclose relevant medical restrictions or licence conditions.

• Satisfy all insurer requirements before collection.

Drivers with non-UK licences require written approval before booking.

Providing false, incomplete or misleading driver information may invalidate insurance and result in cancellation or termination of the hire.

Where a proposed driver does not satisfy the insurer’s requirements because of information not disclosed before booking, the booking may be treated as a customer cancellation.

26. Collection and return

The Self-Drive Hire must be collected and returned at the location, date and time shown in the Booking Confirmation.

An approved named driver must attend collection.

Before departure, the Customer and Little Blue Sky will have an opportunity to record:

• Existing damage.

• Mileage.

• Fuel level.

• Contents.

• Cleanliness.

• Warning lights.

• Keys and security equipment.

The Customer must report any apparent discrepancy before leaving.

The Hire Unit must be returned:

• At the agreed time and place.

• In the condition in which it was supplied, allowing for reasonable wear and tear.

• With all keys, documents and supplied equipment.

• At the required fuel level.

• Within the agreed mileage allowance.

• Reasonably clean and ready for inspection.

Responsibility for the Hire Unit continues until it has been returned to and accepted by Little Blue Sky.

Leaving the vehicle unattended at the return location does not end the Customer’s responsibility unless expressly agreed.

27. Insurance and excess

Self-drive insurance applies only:

• To approved named drivers.

• During the agreed hire period.

• Within the approved geographical area.

• When the vehicle is used in accordance with these Terms and the insurer’s conditions.

The applicable insurance excess will be clearly stated before booking.

The security deposit and insurance excess are separate.

Where an insured claim is accepted, the Customer’s liability will ordinarily be subject to the applicable excess and any exclusions or uninsured losses.

The Customer may be responsible for the full loss where insurance is invalidated or does not apply because of:

• An unauthorised driver.

• False or incomplete driver information.

• Driving while intoxicated or unfit.

• Reckless, deliberate or unlawful use.

• Use outside the approved territory.

• Failure to secure the vehicle or keys.

• A serious breach of these Terms or the insurance conditions.

Insurance does not normally cover the Customer’s personal possessions.

Any material insurance exclusions will be disclosed before booking or in the insurance information supplied with the Booking Confirmation.

28. Mileage

The Booking Confirmation will state:

• The mileage included in the hire price.

• The method used to calculate mileage.

• The charge for excess mileage.

The recorded odometer readings at collection and return will be used unless there is a clear error.

The Customer must not interfere with the odometer or mileage-recording systems.

29. Fuel and AdBlue

The required return fuel level will be stated in the Booking Confirmation and recorded at collection.

Where the vehicle is returned below the required level, the Customer may be charged:

• The reasonable cost of replacement fuel.

• Any disclosed refuelling administration charge.

Where applicable, the Customer must respond appropriately to AdBlue or other fluid warnings and contact Little Blue Sky for instructions.

The Customer is responsible for damage caused by using the wrong fuel.

30. Permitted use

A Self-Drive Hire may be used only for private leisure travel unless another use has been approved in writing.

The Hire Unit must not be:

• Driven by an unauthorised person.

• Sublet, lent or hired to another person.

• Used for racing, speed testing or competitive events.

• Used off-road or on unsuitable roads.

• Used for courier, delivery or hire-and-reward work.

• Used to tow another vehicle or trailer without written approval.

• Overloaded.

• Used to carry illegal, dangerous or hazardous goods.

• Driven while the driver is under the influence of alcohol, drugs or impairing medication.

• Driven outside the approved territory.

• Taken through a height, width or weight restriction that it cannot safely clear.

Drivers must comply with all road laws and take reasonable care regarding the vehicle’s height, length, width and weight.

Passengers must use fitted seat belts while the vehicle is moving.

31. Vehicle security

The Customer must:

• Lock the vehicle whenever it is unattended.

• Close windows and roof openings.

• Use supplied security devices.

• Keep keys secure and separate from identifying vehicle documents where practical.

• Avoid leaving valuables visible.

• Park lawfully and reasonably securely.

Keys must not be left inside or near an unattended vehicle.

Loss or theft must be reported immediately to Little Blue Sky and, where appropriate, the police.

The Customer may be responsible for replacement keys, locks, recovery and associated losses where reasonable security precautions were not followed.

32. Accidents and damage

In the event of an accident, collision, theft, attempted theft, vandalism or damage, the Customer must:

• Stop safely.

• Contact emergency services where required.

• Notify Little Blue Sky immediately.

• Not admit liability or agree settlement.

• Obtain the other party’s name, address, contact and insurance information.

• Record vehicle registration details.

• Obtain witness information where available.

• Take photographs of the vehicles, damage, road and surrounding area where safe.

• Obtain a police reference where appropriate.

• Complete any accident or insurance report requested.

The Customer must cooperate with Little Blue Sky, its insurer and claims handlers.

Failure to report an incident promptly or provide the required information may affect insurance cover and increase the Customer’s liability.

33. Breakdown and mechanical problems

The Customer must contact Little Blue Sky and the designated breakdown provider if the vehicle breaks down or develops a mechanical warning.

The Customer must not:

• Continue driving where doing so may be unsafe or cause further damage.

• Arrange substantial repairs without approval.

• Abandon the vehicle.

• Permit an unauthorised person to work on it.

Mechanical failure arising from ordinary use will normally remain Little Blue Sky’s responsibility.

The Customer may be responsible for breakdown, recovery or repair costs caused by misuse, negligence, wrong fuel, lost keys, avoidable battery discharge or failure to follow instructions.

Where a breakdown materially affects the booking, any refund or alternative arrangement will depend on the circumstances, duration and available solution.

34. Tyres, glass and avoidable damage

Damage to tyres, wheels, glass, mirrors, roof, underbody or interior will be dealt with in accordance with the insurance policy and the cause of the damage.

The Customer will not be responsible for ordinary mechanical failure or fair wear and tear.

The Customer may be responsible where damage results from:

• Collision.

• Kerbing.

• Driving on unsuitable surfaces.

• Ignoring a warning.

• Incorrect tyre pressure after a warning has been reported.

• Entering an insufficient height or width restriction.

• Misuse or negligence.

35. Parking charges, tolls and offences

The Customer is responsible for all charges and offences arising during the hire period, including:

• Parking charges.

• Penalty-charge notices.

• Speeding and traffic offences.

• Tolls.

• Congestion charges.

• Clean-air or low-emission charges.

• Ferry or road charges.

• Vehicle impoundment or release fees.

Where Little Blue Sky receives a notice, we may provide the Customer’s details to the issuing authority where lawful.

The Customer must reimburse the original charge and any administration fee clearly disclosed before booking.

Little Blue Sky is not responsible for penalties caused by the Customer’s failure to pay a required road or access charge.

36. Late return

The Hire Unit must be returned at the agreed time.

If delay is likely, the Customer must contact Little Blue Sky as soon as possible.

Late return may affect the next customer and may result in:

• The late-return charge stated before booking.

• Additional insurance costs.

• Recovery or staffing expenses.

• Reasonable losses arising from a disrupted later booking.

Where the vehicle is not returned and contact cannot be established, it may be treated as unauthorised retention and reported to the police or insurer.

37. Travel outside Great Britain

A Self-Drive Hire must not be taken outside the geographical area stated in the Booking Confirmation.

Travel to Northern Ireland, the Republic of Ireland, mainland Europe or another country requires advance written approval.

Additional insurance, breakdown cover, documentation and charges may apply.

Approval must be obtained before booking travel, ferries or overseas campsites.

Part D: Final Provisions

38. Complaints

Please tell us promptly if you experience a problem so that we have a reasonable opportunity to investigate and resolve it.

Complaints that cannot be resolved during the booking should be submitted in writing within 14 days after collection or return.

Email: littleblueskyuk@gmail.com

Failure to complain within 14 days will not remove any statutory rights, but prompt notice will help us investigate the issue.

39. Personal information

Personal information will be collected and used in accordance with our Privacy Policy.

We may share information reasonably required to fulfil or protect the booking with:

• Delivery drivers.

• Insurers and claims handlers.

• Payment providers.

• Campsites, venues and landowners.

• Breakdown and recovery providers.

• Repairers and cleaners.

• Professional advisers.

• Government or enforcement authorities where legally required.

We do not sell customers’ personal information.

40. The applicable version of these Terms

The version of these Terms supplied or made available when the booking is confirmed will apply to that booking.

We will not materially change a confirmed booking without the Customer’s agreement, except where required by law, an insurer or an immediate safety issue.

41. Severability and waiver

If any provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

A delay by Little Blue Sky in enforcing a right does not mean that the right has been waived.

42. Governing law

These Terms are governed by the laws of England and Wales.

Nothing in these Terms removes or restricts any mandatory rights available to customers under applicable consumer law.

Before accepting direct campervan bookings

The following Sid-specific details must be added to every quotation, checkout summary and Booking Confirmation before the customer pays:

• Minimum driver age and licence-holding period.

• Self-drive security deposit.

• Insurance excess.

• Included mileage and excess-mileage rate.

• Fuel-return policy.

• Late-return fee.

• Administration fee for penalties or tolls.

• Approved territory and overseas restrictions.